Effective date: October 14, 2026
This policy explains how Umbrella Pest Control collects, uses and protects personal information when you visit umbrellapestcontrol.ca or contact us. Umbrella Pest Control is a pest control business based in Toronto, Ontario.
Information we collect
We collect the information you choose to give us:
- Request form: your name, phone number, the service you need and your address, plus your postal code, email address and any details you add if you choose to.
- Phone calls, texts and emails: your name, contact details and whatever you tell us about the problem you need help with.
Requests sent through the website form are delivered to us by email. The website itself is not set up to store form submissions.
Like most websites, the servers that host this site may automatically record technical information such as your IP address, browser type and the pages you visit, for security and to keep the site running.
Cookies and tracking
This website does not currently use analytics, advertising or tracking cookies. If we add tools such as website analytics or advertising conversion tracking, we will update this policy first.
How we use your information
- To respond to your request or question
- To schedule and provide the service you ask for
- To follow up with you about that service
We do not sell your personal information.
Who we share it with
We share personal information only with service providers that help us run this website and our email, such as our web hosting and email providers, and only as needed for them to provide those services. We may also disclose information where required by law.
How long we keep it
We keep personal information only as long as we need it for the purposes above, or as required by law.
Your choices and rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it, subject to legal limits. To make a request, email charles@umbrellapestcontrol.ca or call 647-964-7707.
If you have a concern we haven’t resolved, you can contact the Office of the Privacy Commissioner of Canada.
Security
We take reasonable steps to protect the personal information we hold. No method of sending information over the internet is completely secure, so please don’t include sensitive information that isn’t needed for your request.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact
Umbrella Pest Control, Toronto, Ontario
Email: charles@umbrellapestcontrol.ca
Phone: 647-964-7707